Egnyte widget will not let me type new credentials in

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    jjcraig
    Asked on January 18, 2017 at 02:04 PM

    I'm trying to use egnyte with my form, but when I try to authorize it, it says the credentials are bad. I cant find a way to go back and type in my credentials again, it keeps taking me back to the same page. 

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    KadeJM
    Answered on January 18, 2017 at 03:28 PM

    I see you're referring to having an issue with our Egnyte Integration and thank you for reporting it.

    I've checked your account and found that you have this form here x integrated with Egnyte and I do see you appear to be locked into the integration since the domain field is disabled (greyed out).

    I have cleared your form cache so try again to see if that helps to refresh it for you otherwise you can try removing the integration the reapply it if you need to make changes to it.

    If for some reason there's still a problem though just let us know.

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    jjcraig
    Answered on January 18, 2017 at 03:35 PM

    It is working now thanks for the help!