What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Just a shout out in a big way to Jotform team for customer service.

    Asked by cknoren on January 18, 2017 at 03:13 PM

    Just a shout out in a big way to Jotform team for customer service. I had an issue I didn't think would be resolved, but was handled so quickly. I'm very appreciative. :)



    This is a re-post of a comment on Ways to Increase Customer Satisfaction

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    JotForm Support Manager

    Answered by Jeanette on January 18, 2017 at 04:38 PM

    We are very happy hearing your words, thank you for taking the time to leave them here.

    This is something that always uplift our motivation to keep up with our job, to bring the best experience to each and every customer.

    Cheers!