What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm (or any hosting companies used by JotForm) share my data?

    Asked by Courtney  on January 18, 2017 at 03:14 PM

    Do Jotform (or any hosting companies used by jotform) share data submitted via my forms?

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    JotForm Support

    Answered by AIDAN on January 18, 2017 at 04:39 PM

    Hi Courtney, thank you for contacting us.

    We have covered your question in our privacy policy page, especially:

    1. User Data. To obtain access to certain areas of our website or to receive certain services we provide, you may be required to register with us and, in connection with such registration, to provide certain Personal Data (e.g., your email address). We use such information to provide the service you requested, to monitor internally usage of our website, and to contact you from time to time about us, our website, and our products and services. In addition, if you wish to make a purchase from our website, you are required to register with us and, in connection with such registration, to provide certain Personal Data (e.g., your full name, email address, and billing information). We use such information to fulfill your order and to contact you from time to time about us, our website, and our products and services. 

    2. Submission Data. We respect the privacy of our users and the privacy of their client data. All user information contained within the forms you may use or build on the JotForm Site are governed by our Terms of Service. You retain all rights to your data. We will not sell, share data. We will not access your data for non-administrative reasons.

    Please note that the terms of use, mentioned in the page and quote above, can be found here: https://www.jotform.com/help/8-Terms-of-Use

    If you have more questions or need further assistance, please let us know. Thank you.