Why my submissions are being blocked?

  • Profile Image
    Asked on January 18, 2017 at 03:24 PM

    Nothing works! I never get any submissions e-mails. It is not our fault, it is your fault.

    Do not insult me again by telling me to check my Spam folder. It is on your end, not ours.

    Where are my e-mails going?

    When I set up the e-mail, and hit "test e-mail" I get the blank e-mail. But, I NEVER get submitted forms because your server is blocking them.


    Fix this, PLEASE!!!!!!!!

  • Profile Image
    Answered on January 18, 2017 at 05:02 PM

    I'm sorry that you're experiencing this issue.

    I see my colleague already suggested the possible solution of using your own SMTP settings for sending your notifiers in this thread: https://www.jotform.com/answers/1006900 

    Did you try to use that solution?

    We'll wait for your response.

    Thank you!