What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't make changes to my forms in 4.0. How do I go back to the old one?

    Asked by BG247 on January 18, 2017 at 03:52 PM

    I can't make any changes to my forms? How do I go back to the old version

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    JotForm Support

    Answered by BDAVID on January 18, 2017 at 05:46 PM

    Please tell us what is happening, is it giving you any error message? Are the changes not being saved?

    If you want to switch to the version 3, please follow these steps:

    1) Click on the person shape icon, then on "Account":


    2) Then click on Settings tab, and check the version 3 option:

    Let us know if you need more help.