Why won't my first question perform right?

  • kdamann
    Asked on January 18, 2017 at 4:01 PM

    We had a  form that stopped working and and cannot seem to get the form to perform like it is supposed to

  • Kevin Support Team Lead
    Replied on January 18, 2017 at 6:01 PM

    I have checked your form and only noticed that the validation does not seem to be working on the embedded version of your form: 

    Why wont my first question perform right? Image 1 Screenshot 30

    While it works fine when loading the direct link of the form: 

    Why wont my first question perform right? Image 2 Screenshot 41

    I have checked the form in your webpage and seems you're using a custom frame to embed it, what I would suggest you is to try embedding your form using the iFrame code as given by the wizard. 

    Here's the guide: Getting-the-form-iFrame-code

    You could also confirm us if this was the same you noticed or if there is anything else that you noticed when testing your form. 

    We'll wait for your response.