How do I address this error message?

  • arthousegary
    Asked on January 18, 2017 at 4:45 PM

    I have had several folks fill out a Jot Form and receive this message (see image) after they hit "submit". Please advise.

     

    Thanks!

    michele

    Jotform Thread 1038747 Screenshot
  • BJoanna
    Replied on January 18, 2017 at 6:44 PM

    You have set Unique Submissions on your form.

    How do I address this error message? Image 1 Screenshot 20

    How to Set Unique Submissions on a Form

    This will prevent your users to submit your form more than once from same IP address. 

    If you want to allow same users to submit your form multiple times that set this option to No Check.

    Hope this will help. Let us know if you need further assistance.