How do I address this error message?

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    arthousegary
    Asked on January 18, 2017 at 04:45 PM

    I have had several folks fill out a Jot Form and receive this message (see image) after they hit "submit". Please advise.

     

    Thanks!

    michele

  • Profile Image
    BJoanna
    Answered on January 18, 2017 at 06:44 PM

    You have set Unique Submissions on your form.

    How to Set Unique Submissions on a Form

    This will prevent your users to submit your form more than once from same IP address. 

    If you want to allow same users to submit your form multiple times that set this option to No Check.

    Hope this will help. Let us know if you need further assistance.