What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I address this error message?

    Asked by arthousegary on January 18, 2017 at 04:45 PM

    I have had several folks fill out a Jot Form and receive this message (see image) after they hit "submit". Please advise.




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    JotForm Support

    Answered by BJoanna on January 18, 2017 at 06:44 PM

    You have set Unique Submissions on your form.

    How to Set Unique Submissions on a Form

    This will prevent your users to submit your form more than once from same IP address. 

    If you want to allow same users to submit your form multiple times that set this option to No Check.

    Hope this will help. Let us know if you need further assistance.