What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms stopped working

    Asked by midlandhardware on January 18, 2017 at 08:30 PM


    I e-mailed for help and was told to enable my forms. Well, I tried to but it turns out I made clones of them as I was trying to enable them. Now I believe I've got enabled clones but they also don't work. Where do I go from here? Any help will be appreciated. midlandhardware.com's customer service and quotes haven't worked since Jan.1st

                                                                            Thanks                                                                                                                                                          Mike Rotter






    Page URL:

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    JotForm Support

    Answered by liyam on January 18, 2017 at 10:21 PM

    Hello Mike,

    I checked your page but I'm having difficulty finding where you have the form embedded. Can you share the link to the specific page here? Also, I checked all your forms and found all of them to be enabled.

    If you still are experiencing issues, please let us know with the details which we can look into.


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    Answered by midlandhardware on January 25, 2017 at 05:04 PM

    We have JotForms in multiple places. Here are the URL'S - 






    Any help will be appreciated


    Mike Rotter

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    JotForm Support

    Answered by Kevin_G on January 25, 2017 at 07:41 PM

    I have reviewed your webpages and did not find any embedded form, is this the issue? Did forms stop displaying in your webpages? 

    If so, then may be that the code was stripped off, what I would suggest you is to try embedding your form using the iFrame code, this way you will avoid forms being blocked because of any security filter blocking the default (JavaScript) embed method.