What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why Are My Forms Saying Disabled?

    Asked by mytimemedia on January 18, 2017 at 08:50 PM

    To whom it may concern,

    All three of my forms are saying that they are disabled even though they are published.

    Here's an example: https://form.jotform.com/70154776967167

    Please help!


    Jay Grafton

    Page URL:

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    JotForm Support

    Answered by ashwin_d on January 18, 2017 at 10:22 PM

    Hello Jay,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Syndication and Feedback Form" & "Review Commercial Pre-Production Specs $147" has fields like "Twitter Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field from your form and activated your account again.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!