How can I keep the price field at one price? My supporters are able to change the price to something else.

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    Asked on May 31, 2012 at 04:18 PM

    We are having a 5k walk and the registration is $25. We had a supporter register and make her donation payment for $10. She was able to change the registration to what she wanted to pay. How can we make that papyment stay at the price we want it to be?

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    Answered on May 31, 2012 at 06:48 PM

    hank you for contacting us.

    Unfortunately, it is not possible to generate the fields automatically. However, you may use conditions as a workaround. In this case you will have to add all the fields manually and then create the conditions for each option.

    Please take a look at the following form example:

    You can clone this form to see how it is made.

    We have a few more links to guide you find a workaround;

    If you need any other clarifications, please let us know. We will be happy to help you.

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    Answered on May 31, 2012 at 07:00 PM

    With due respect to my colleague, I think what you are looking for is to setup a donation payment where users are not able to change the quantity, am I correct?

    Before to continue, I was able to check your form but I could not find the donation payment section, have you removed it?

    At any rate, please take a look at this form. Just put a check into the last box (for donation) you will see there is no way to change it but just increase it because it contains a fixed price.

    Let me know if you would need assistance to set up yours in this way.