- goquoteAsked on January 19, 2017 at 01:14 AM
All of a sudden the notifier emails have stopped working... on all 15 of my forms. Forms are sending submissions to 2 different email addresses.
I even tried going into submissions and manually sending/ forwarding to a different email address and still nothing.
I remember having this issue about 12 months ago and it was fixed by changing to sender email. Not working this time.
Also, tried 4 submissions on the site and for 1 I got 502 bad gateway at this URL I was forwarded to: http://submit.jotformpro.com/submit/51018512582954/Page URL:
- JotForm DeveloperHelenAnswered on January 19, 2017 at 01:50 AM
Thank you for contacting us.
I have checked your forms and e-mail logs. I realized that your Notification recipient e-mail address "firstname.lastname@example.org" was in our Bounce List. As you can see:
I have removed it. You can receive your Notification e-mail now. Also, if your e-mail added to Bounce List again, you can remove from it.
Here are the guides helps to you: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Also, I have sent a test submission to your form. Everthing works properly on my side. As you can see belo screenshot:
It was a temporary issue and it seems fixed. I can suggest you, clear your browser caches and try again.
If you have still problem, feel free contact us.