- firstname.lastname@example.orgAsked on January 19, 2017 at 03:12 AM
Thanks guys -- the name issue on the Google Drive / PDF naming is resolved and works fine
I have opted to create a new email address for notifications as somehow the current address was flagged on your server side and although I white listed it via the facility provided, it was not helping. However, the notification Recipient PERSIST in sending to my previous entry --
Previous notification email was deleted and a new recipient ( email@example.com was created AND SAVED ).. -- using the TEST EMAIL facility, it Persists in sending it to firstname.lastname@example.org -- kindly advise - ThanksPage URL:
- JotForm SupportoliviaAnswered on January 19, 2017 at 04:06 AM
We are sorry for the inconvenience.
As you mentioned in your post the reason is "Test Email". Test Email button just send notification emails to account email. This is not a problem. You need to make an actual submission on the preview of your form. Recipient Email (email@example.com) works on the preview.
Please have a look at the following images:
Please have a look at the Important Notice in the following guide: Setting-Up-Email-Notifications
If you need any other details, please feel free to let us know.