What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To make sure that the email notification is correctly setup for the recipient email (email@example.com), you need to make an actual form submission to the actual form. Please note that using the Test Email, the email notification will be always sent to the email address in your account profile.
Related Guide: Setting Up Email Notifications
If issue still persists, please let us know.