What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Potential 1 month increase in monthly submissions?

    Asked by Brody on May 31, 2012 at 05:49 PM

    I put this question into the support forum, unsure if this is a duplicate, sorry!

     

    We have a bunch of submissions coming in tonight (this is our peak deadline), and I'm worried that we might go over 1000 submissions for this one month. (No other month will be anywhere near this high). Can I get a one-month bump for May to maybe 1500 submissions, to be on the safe side for all our last-minute people tonight?

    Also, if that's not possible, what happens when/if the form goes over 1000 submissions? Does it just stop working? Please let me know if I can get an increase- thank you!

     

    Jotform is awesome!

    Submissions JotForm
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    JotForm Support

    Answered by Goldo on May 31, 2012 at 06:12 PM

    Hi Brody, please refer to you other thread for the answer.

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    Answered by studyportals on July 17, 2013 at 04:17 AM

    I have the same question but the link to the answer posted above is not working for me.

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    Answered by sidharth_kch on July 17, 2013 at 05:41 AM

    @studyportals

    You should open a new thread for your question.

    I am sorry to say but that's not possible with our current pricing plans. I see that you have already received 857 submissions. If you think you will hit the limit of 1000 submissions soon, my suggestion would be that you upgrade to Professional plan.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth