Box integration: Authentication error

I've got to the page on Box where he gives me the option to Grant Access to JotForm, which I accept and I'm returned to Jotform website but it tells me the Authentication has failed and I should check my credentials, which are clearly correct because I'm logged on.  

I have the account owner and admin.  It is a business enterprise account.

Hello,

I have cloned your form in order to test it on my side. I've added a Box integration to the form as you can see the screenshot below:

I have entered my credentials of Box account. I have seen that the integrations is ready and working properly. I have seen that there is no error in the integration as you can see below:

Moreover, I have fulfilled and submitted the form. I have seen the submission is saved into the Box account successfully.

Did you follow all of the steps that I have explained above establishing your integration?

All in all, I was not able to produce the issue you have.

Also, please clear your web browser caches and try once again. Because another credential could have stuck on the browser.

I have used Google Chrome and did not see any issue. Please try in another web browser.

On the other hand, it could be a temporary issue as it is working now.

Please test again and if the issue still persists, let us know.

Thank you.

Thanks, I’ll try your suggestions.
Rupert Bassadone
Head Of Operations
M: +44 (0)7866 429 678
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E: Rupert@womad.org
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