Editing form shows a blank page in Version 4.

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    Asked on January 19, 2017 at 09:21 AM

    This has been an issue for the past week, I click on a form to edit and it takes me to a blank screen. Sometimes it will pop up and the times it never loads my form. It woks fine on the website it's in the backend on editing the form itself and it is happening with all of m forms. 

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    Answered on January 19, 2017 at 11:18 AM

    Hello tsartisan,

    I did check your account and did not find any issue with that. Do you mean to say that sometime your form does not load in editor at all?

    I am not able to replicate the issue you are having. I did try to edit your form multiple time and the form was loaded successfully. I am still reporting it to our backend team so that they can check and ensure that there is no problem. We will get back to you as soon as we have any update from them.

    Thank you!


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    Answered on January 30, 2017 at 05:18 AM


    We are sorry for interruption. It is fixed now.

    Thanks you.