What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editing form shows a blank page in Version 4.

    Asked by tsartisan on January 19, 2017 at 09:21 AM

    This has been an issue for the past week, I click on a form to edit and it takes me to a blank screen. Sometimes it will pop up and the times it never loads my form. It woks fine on the website it's in the backend on editing the form itself and it is happening with all of m forms. 

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    JotForm Support

    Answered by ashwin_d on January 19, 2017 at 11:18 AM

    Hello tsartisan,

    I did check your account and did not find any issue with that. Do you mean to say that sometime your form does not load in editor at all?

    I am not able to replicate the issue you are having. I did try to edit your form multiple time and the form was loaded successfully. I am still reporting it to our backend team so that they can check and ensure that there is no problem. We will get back to you as soon as we have any update from them.

    Thank you!

     

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    JotForm Developer

    Answered by berkay on January 30, 2017 at 05:18 AM

    Hi,

    We are sorry for interruption. It is fixed now.

    Thanks you.