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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform Quiz app not saving correct answers

    Asked by hceest on January 19, 2017 at 11:10 AM

    Good Morning, 

    I am having trouble with the Jotform Quiz App it is not saving my answers. I place the correct answers on the form select save. Take the test in Jotforms and it marks everything wrong. I tried doing this in Google Chrome and it wont work. I switched over to Explore but the Quiz app login is not working correctly. I login and says i have successfully logged in but then it refreshes back to the login screen. Can someone please help me ASAP I have employees that need to take this exam early next week.  

     

    Page URL:
    http://quizform.jotform.io/

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    JotForm Support

    Answered by Mike on January 19, 2017 at 12:23 PM

    I have tested the Quiz App on my sample form and it worked properly on my end.

    You may try re-saving the correct answers in Quiz App. If this does not help, please provide us with a link to the form in question.

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    Answered by hceest on January 19, 2017 at 12:40 PM

    Thank you for getting back to me. I just tired it again and its still not working. Here is the link below. 

     

    https://www.jotform.com//?formID=61925401145146

     

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    JotForm Support

    Answered by Mike on January 19, 2017 at 02:26 PM

    The issue might be somehow related to the a/b/c/d text in options. It seems that Quiz App is not able to save those options as correct answers.

    Please try removing the a. b. c. and d. text from the answers. Then, set the correct answers once again in Quiz App.

    It seems to be working with that setup here.

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    Answered by hceest on January 19, 2017 at 03:04 PM

    It worked!! Thanks so much for your help!!!