What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unread won't go away

    Asked by piglit on January 19, 2017 at 11:14 AM

    I have one form "Night to Shine Participant Media & Liability Rights Release" and it continually shows one new response. I've gone through and clicked each response and all are read but still it says I have a new unread one.

    Page URL:
    https://form.jotform.com/63616612385155

    Screenshot
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    JotForm Support

    Answered by BDAVID on January 19, 2017 at 12:30 PM

    Click on More, then on Mark All as Read:

    Let us know if you need more help.