What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I received an email to update my account or it would be closed down, but I upgraded it yesterday. Is it updated or will it be shut down?

    Asked by heiditarin on January 19, 2017 at 12:01 PM
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    JotForm Support

    Answered by BDAVID on January 19, 2017 at 01:07 PM

    Thanks, I see we received your Bronze monthly payment yesterday. So your account status has been updated. Let us know if you need more help, we will be glad to assist you.