What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having trouble with Paypal function

    Asked by MichelleCrumpler on January 19, 2017 at 12:05 PM

    the blank is showing up with the amount to be donated but nothing happens and no button appears to have the paypal transaction. Please reply with instructions. Paypal integration is the ONLY reason I have JOTFORM.

    I am not integrating it into Wordpress as yet since it's not functional.

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    JotForm Support

    Answered by Kevin_G on January 19, 2017 at 01:16 PM

    I have checked the form you have integrated with PayPal and I can see it works fine, do note that to get redirected to the PayPal payment page the user needs to click on the submit button, after the payment is done the submission will be completed. 

    Here's a link to a guide about PayPal forms that you may refer to: PayPal-Forms