What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I link outside emails to specific keywords?

    Asked by patrickstarke on January 19, 2017 at 12:06 PM

    for example if someone typed in a request for "dogs" it would automatically send the form submission to a specific email address for the person who handles the requests for "dogs".

     

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    JotForm Support

    Answered by Kiran on January 19, 2017 at 01:11 PM

    You may setup conditions to send the notifications based on the user's response. Please refer to the guide below that can help you in achieving your requirement.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this information helps!