What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm 4.0: shrunk fields are not positioned properly.

    Asked by rmacluan on January 19, 2017 at 12:51 PM

    Just did a quick little form to check for the ability to shrink questions.  Glad to see you can but it isn't displaying correctly in the form preview.  Here is the link to the form: https://form.jotform.com/70184687679979 

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    JotForm Support

    Answered by BDAVID on January 19, 2017 at 02:12 PM

    Please un-check the "Set as form default" check box from each fields "Label Alignment" properties:

    I will report this to our back-end, because the fields should still show side by side on the edit mode, not only in preview. You will be updated via this thread when this gets fixed.

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    JotForm Developer

    Answered by kaan on January 25, 2017 at 06:48 AM

    We've recently deployed a fix for this issue. This should be fixed now.

    You may need to change label align to a different state and then back to it's original state for some of your forms to apply changes. 

    Feel free to leave a message if this issue still going on for you.

    Have a nice day.