What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Editing MailChimp integration resets all the mapped fields on JotForm v4

    Asked by dorsetholidaylets on January 19, 2017 at 01:05 PM

    Hi I have tried your new V4 software and discovered a problem with the integration with Mailchimp I have a number of existing forms and they look find on the existing version but on the new when you go edit the integration and to review or change the matching of fields, all the fields on the right have disappeared and you have Please select. See image below.

    I did not make any changes and came out without saving and the form seems to work OK with Mailchimp, but had I wanted to add a field link then I would have had to recreate links to all the existing ones. 




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    JotForm Support

    Answered by EltonCris on January 19, 2017 at 02:26 PM

    Thanks for reporting. I was able to reproduce the problem.

    I have now raised this to our developers for a resolution. We'll let you know here once this is fixed.

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    JotForm Support

    Answered by NeilVicente on January 24, 2017 at 03:41 AM

    Hi David,

    This is now fixed. 

    Kind regards,