What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where IS the submissions folder?

    Asked by mastersn on May 31, 2012 at 09:25 PM

    I want to clear out a large test submission from my submissions folder. Where IS it? I feel like a total idiot. Why can't I find it??

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    JotForm Support

    Answered by liyam on May 31, 2012 at 09:33 PM

    Please do the following steps:

    1. Click My Forms on top of the page, you will see the list of forms that you have created. 
    2. Select the form by clicking only once
    3. Once the form is selected, go to the tool bar on top of the list, you will see "Submissions", click it.

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    Answered by mastersn on June 01, 2012 at 12:19 AM

    Aha! I needed to restart my browser (Chrome on Mac). Somehow the Submissions and Reports buttons had vanished. I KNEW it had to be a simple answer. Thanks!!