What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If what you're referring to as "own-name" is your username, then there is no way you can change that through your account, but we can help you do that on our end.
Just let us know at least 3 usernames that you would like for us to change your username into.
(Three usernames in the order of which you would prefer to have)
(If the first priority is not available or taken, we can try the next one)
As for changing the email address on your account, you can do the following:
First, click the User icon from your MyForms page and click "Account".
On the account's page > Profile section (only click this link if you're logged to the correct account), do as what is shown in the image below.
After clicking edit, enter the "New E-mail" in the field provided and click the "Save" button.