What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The ability to REMOVE integrations has suddenly disappeared

    Asked by PHO2 on January 19, 2017 at 02:05 PM

    After all the issues with Google Drive and Google Docs/Sheets Intergration (which I'm still having to reconstruct our data transfers btw), today, I'm discovering that, when you select one of your pre-existing integrations and attmept to remove it, the button that existed that allowed you to remove the integration has disappeared. Please help. This is becoming more than a simple annoyance as I can't fix a non-functioning integration without first removing the existing integration!

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    JotForm Support

    Answered by BDAVID on January 19, 2017 at 04:17 PM

    What is the form in which the remove button does not show up? I checked one of your forsm which is integrated to Google Spreadsheet, and the button shows up:

    Let us know if you need more help.

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    Answered by PHO2 on January 20, 2017 at 12:10 AM
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    JotForm Support

    Answered by Chriistian on January 20, 2017 at 02:44 AM

    Sorry for the inconvenience.

    I can see that you have already opened a thread with a similar issue and it is already been escalated. To avoid confusions, please follow up the original thread you have opened. We will let you know in that thread if there are any updates.

    Regards