What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm confirm when a payment has been completed while using Dwolla?

    Asked by Scoopadoop on January 19, 2017 at 03:27 PM
    Does the jot form have a way of confirming the payment has been done so we can provide a digital fulfillment once confirmed payment has been made? We need to transfer a credit to the buyer once we confirm that the payment has been made. The amount of the credits that we have to transfer will be in the jotform capture form.
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    JotForm Support

    Answered by Kevin_G on January 19, 2017 at 03:32 PM

    Yes, you can set up an email notification if you want to be notified as soon as the payment has been completed, it is added to your form by default, but here is also the guide to add it: Setting-Up-Email-Notifications

    If you want to notify the submitter about the submission received and payment completed then you need to set up an email auto-responder, it is also added automatically to your form as soon as an email address field is added, but this guide will help you to manually add it too: Setting-Up-an-Autoresponder-Email

    All the emails will be sent only if the payment has been completed. 

    Hope this helps.