What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change with no notice?

    Asked by mikemahoney100 on January 19, 2017 at 04:09 PM

    So you changed your accounts so that I can only have 5 forms and took it upon yourself to randomly delete some of my forms with bothering to notify me. What a great way to run an organization!


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    JotForm Support Manager

    Answered by Jeanette on January 19, 2017 at 08:01 PM

    Hello Mike, we announced in our site to all of our free users about the upcoming changes. We even gave opportunity to upgrade to grandfathered prices as the pricing structure was also being changed.


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    Answered by mikemahoney100 on January 19, 2017 at 10:45 PM
    Actually, no. I don't ignore my emails.
    Mike Mahoney
    Sent from my iPhone