Integrating with Zoho CRM not working

  • tdugas71
    Asked on January 19, 2017 at 4:27 PM

    I have having a problem integrating with Zoho CRm.  After I sync Jotforms and Zoho I don't see the custom fields I created in Zoho.  I also can't seem to get the data to import into Zoho CRM.  


    Any help would be very appreciated.  Please post any links that will help me.  

  • Kiran Support Team Lead
    Replied on January 19, 2017 at 8:59 PM

    I have tried integrating Zoho CRM with one of my forms and seems to be working fine. As I tried to submit the form, the form submitted data is sent to Zoho without any issue.

    Integrating with Zoho CRM not working Image 1 Screenshot 20

    Since I am using a Free edition of Zoho CRM, I couldn't create a custom field in it. Could you share a screenshot of the custom field in the CRM and the mapping of that field in the integration wizard so that we can investigate the issue further?

    We will wait for your response. Thank you!