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    Integrating with Zoho CRM not working

    Asked by tdugas71 on January 19, 2017 at 04:27 PM

    I have having a problem integrating with Zoho CRm.  After I sync Jotforms and Zoho I don't see the custom fields I created in Zoho.  I also can't seem to get the data to import into Zoho CRM.  

    Any help would be very appreciated.  Please post any links that will help me.  

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    JotForm Support

    Answered by Kiran on January 19, 2017 at 08:59 PM

    I have tried integrating Zoho CRM with one of my forms and seems to be working fine. As I tried to submit the form, the form submitted data is sent to Zoho without any issue.

    Since I am using a Free edition of Zoho CRM, I couldn't create a custom field in it. Could you share a screenshot of the custom field in the CRM and the mapping of that field in the integration wizard so that we can investigate the issue further?

    We will wait for your response. Thank you!