What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When does my monthly submission count start over?

    Asked by noblestrategies on January 19, 2017 at 04:46 PM

    I just paid my monthly fee on January 15, but received no additional submission allowance.

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    JotForm Support

    Answered by Mike_G on January 19, 2017 at 09:23 PM

    I would like to apologize, however, upon checking your account I see that you are already subscribed to the Bronze Monthly plan.

    Can you please check the usage section of your account again to verify that it now shows the new limits?