What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What if I delete submissions after they are submitted, are they still counted?

    Asked by ofra on January 19, 2017 at 04:49 PM

    The free subscription says 100 submissions- if I plan to use only 1 form, once 100 users fill it out in a month, that is it for my usage? What if I delete submissions after they are submitted, are they still counted?

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    JotForm Support Manager

    Answered by Jeanette on January 19, 2017 at 07:36 PM

    That is correct, 100 submissions are given to free users, regardless the number of forms. Deleting submissions does not reset the counter.