Form builder V4 : Missing "Remove Integration" button

  • CEOGlobal
    Asked on January 19, 2017 at 5:44 PM

    I need to delete/cancel/terminate a specific mailchimp integration I created.  Please advise.

    Page URL: https://form.jotform.com/CEOGlobal/2017-twts-spring-leadership-retreat
  • Chriistian Jotform Support
    Replied on January 19, 2017 at 10:13 PM

    To remove the mailchimp integration, please follow the steps below:

    1. Click the integration button on the menu

    Form builder V4 : Missing Remove Integration button Image 1 Screenshot 40

    2. Select Mailchimp

    Form builder V4 : Missing Remove Integration button Image 2 Screenshot 51

    3. Click Remove Integration

    Form builder V4 : Missing Remove Integration button Image 3 Screenshot 62

    If you need further assistance, please let us know.
    Thank you.

  • CEOGlobal
    Replied on January 20, 2017 at 12:50 AM

    Please see the attached screenshot of what shows when I follow your instructions. It is quite different than what you show in your most recent message.  Thanks.

    Form builder V4 : Missing Remove Integration button Image 1 Screenshot 20

  • Chriistian Jotform Support
    Replied on January 20, 2017 at 2:13 AM

    Sorry for the confusion.

    I can see that you are using the JotForm V4 builder and I was able to replicate the issue. There is no remove integration for the MailChimp Integration when using the JotForm V4. I will raise this concern to our second level to be fixed.

    For the meantime, you can switch back to JotForm builder V3 to remove the integration.

    Form builder V4 : Missing Remove Integration button Image 1 Screenshot 20

     

    If you have other concern, please feel free to contact us.
    Regards

  • Scott JotForm Developer
    Replied on January 20, 2017 at 5:42 AM

    Hey CEOGlobal,

    This issue is fixed now. You will find the button back in its place if you return back to our new builder.

    Let us know if you need anything else,

    Cheers!

  • DreamCalisthenics
    Replied on February 4, 2017 at 9:26 PM

    Same issue for Google Spreadsheets unable to delete integration on V4.
  • Support_Management Jotform Support
    Replied on February 5, 2017 at 3:04 AM

    @bmanfield - To give way to the OP, I moved your post to a separate thread https://www.jotform.com/answers/1056977

    We'll have it addressed there shortly.