When you click the Submit button, it simply says "Please wait..." and never submits

  • houses4renttampa
    Asked on January 19, 2017 at 7:14 PM

    When you click submit it simply says "Please Wait" and never submits the info and never sends the visitor to the thank you page.

    here is the link, please help

    https://form.jotform.com/houses4renttampa/rental-application

  • houses4renttampa
    Replied on January 19, 2017 at 8:44 PM

    help

  • jonathan
    Replied on January 20, 2017 at 12:22 AM

    We apologize for the delayed response. 

    We had issue with Stripe payment integration with our forms earlier. But the development team had already reverted and fixed the issue.

    This could be the reason your form https://www.jotform.us/form/61605452123143  that have Stripe payment tool on it was not working previously.

    Please try doing a test submission again. Let us know if issue persist.

     

  • harropdan
    Replied on January 20, 2017 at 4:53 AM

    I'm still getting "Please wait" too?
  • liyam
    Replied on January 20, 2017 at 5:21 AM

    Hello harropdan,

    I moved your form on to a different thread in order to assist you better.  We'll respond to you in a short while.

    Thanks.