Subscription name is not displayed in the notifications

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    naamatusa
    Asked on January 19, 2017 at 07:45 PM

    In the JotForm notifications we receive for recurring donations, the amount is not listed, rather a dot (like a radio button) appears instead. (see below) How can I get the amount to display? Here's a link to the form: https://naamat.org/sustaining-partnership-program/ Thanks for the help!

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    Kiran
    Answered on January 20, 2017 at 12:05 AM

    This is happening due to the name of the subscription is left blank for all the subscriptions.

    Please mention a name in the Name field of the subscription so that it will be displayed in the email notifications.

    Hope this information helps! 

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    naamatusa
    Answered on January 20, 2017 at 12:19 PM

    Thank you! Much appreciated.