What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Questions haven't been answered

    Asked by jamesrnick on January 19, 2017 at 08:41 PM

    I have submitted two questions with the same problem and have not received an answer. Can someone help me, it has been 3 days. Thanks

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    JotForm Support

    Answered by John_Benson on January 20, 2017 at 12:20 AM

    I checked your threads and I can see only two threads that has been answered by my colleague. Here's the thread links:

    https://www.jotform.com/answers/1038617 

    https://www.jotform.com/answers/1037326

    Also, I checked your email address and it is not in the bounce list. Try checking your spam folder. If you see JotForm mails, mark it as not spam. 

    Please check the links given and reply there if necessary. Thank you.