can you restore my account please?

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    bodyshop
    Asked on January 19, 2017 at 11:25 PM
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    Helen
    Answered on January 20, 2017 at 02:22 AM

    Hi,

    Thank you for contacting us.

    I have checked your account and forms. I realized that your form has contained "Credit Card Number", "CVV code" and "Expiration Date" fields.  You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use.  If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your forms are enabled now.

    Also, You can use our payment methods. It is available with PayPal, Stripe, and Authorize.Net integration.

    And I would suggest you check the guide below to learn more about enabling payment authorizations through those payment integrations.

    How-to-Enable-Payment-Authorization

    If you have more questions, feel free contact us.