My form suddenly cannot connect Stripe which result my customer cannot pay by credit card. Please help! Urgent!

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    Kiran
    Answered on January 20, 2017 at 01:38 AM

    We have experienced a technical glitch with the Stripe payment. However, our backend team has identified the issue and fixed it. Please check now and let us know if you are able to receive Stripe payments normally. 

    We are sorry for the inconvenience this may have caused.

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    kidsportsac
    Answered on January 20, 2017 at 06:45 AM
    To whom it may concern,
    It is ok now. But we have already lost many businesses since these few days
    are our peak season. Please make sure it won't happen again.
    Regards,
    Enosh
    Best Regards,
    KidSports Athletic Club
    香港學界br/>童體育會
    KS 學界Facebook專頁
    https://www.facebook.com/kidsportsathleticclub/
    KS 學界網頁
    https://kidsportsac.com.hk/
    ...
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    Helen
    Answered on January 20, 2017 at 07:13 AM

    Hi Enosh,

    We hope this issue won't happens again. We have got temporary issues sometimes. However, we respond to the incident immediately.

    Also, our friendly customer support team is available 24/7. Please do not hesitate to contact us, we are always here to assist you!