- kidsportsacAsked on January 19, 2017 at 11:29 PM
- JotForm SupportKiranAnswered on January 20, 2017 at 01:38 AM
We have experienced a technical glitch with the Stripe payment. However, our backend team has identified the issue and fixed it. Please check now and let us know if you are able to receive Stripe payments normally.
We are sorry for the inconvenience this may have caused.
- kidsportsacAnswered on January 20, 2017 at 06:45 AMTo whom it may concern,
It is ok now. But we have already lost many businesses since these few days
are our peak season. Please make sure it won't happen again.
KidSports Athletic Club
- JotForm DeveloperHelenAnswered on January 20, 2017 at 07:13 AM
We hope this issue won't happens again. We have got temporary issues sometimes. However, we respond to the incident immediately.
Also, our friendly customer support team is available 24/7. Please do not hesitate to contact us, we are always here to assist you!