What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration compromised when Jot Form amended

    Asked by YOLO on January 19, 2017 at 11:29 PM

    Hi there,

     

    Could you please contact me asap on any of the below to assist with this issue:

    info@mapcoffee.com.au

    fee@mapcoffee.com.au

    mapcoffeecs@gmail.com

    1800 239 438

     

    ISSUE: The data on the spreadsheet is not updating when a Jot Form is amended. Please send to your developers asap. History & cookies have been refreshed.

     

    INSTALL JOT FORM

    FORM: https://form.jotform.co/YOLO/machine-install-form

    DATA: https://docs.google.com/spreadsheets/d/1GcqLheEWJ9WZd73re9lo_ulKOV-AD1kkGVZFanCORqQ/edit#gid=0

     

    TRANSFER JOT FORM

    FORM: https://form.jotform.co/61850962788875

    DATA: https://docs.google.com/spreadsheets/d/1UOkassWcGKiddAmdXDd_xW21NwJfKE58taSNA9QCEDI/edit#gid=0

     

    Please note: We have Bronze Membership and hope to have this resolved asap. This is my third request.

     

    Kind Regards,

     

    Feebee-Lou

    National Customer Service Manager

    Tata Global Beverages Australia

     

    Page URL:
    https://docs.google.com/spreadsheets/d/1UOkassWcGKiddAmdXDd_xW21NwJfKE<br/>58taSNA9QCEDI/edit#gid=0

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 20, 2017 at 02:26 AM

    Hi,

    Sorry for the inconvenience. We have some previous issues regarding the Google API that's why there are some integration delays. 

    I noticed that you opened several threads with the same issue. Please follow up your original thread that has been escalated and it should be working now.

    If issue still persists, please re-integrate with Google Spreadsheet and see if this works.

    If you have other concerns, please let us know.
    Regards