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YOLOAsked on January 19, 2017 at 11:29 PM
Hi there,
Could you please contact me asap on any of the below to assist with this issue:
1800 239 438
ISSUE: The data on the spreadsheet is not updating when a Jot Form is amended. Please send to your developers asap. History & cookies have been refreshed.
INSTALL JOT FORM
FORM: https://form.jotform.co/YOLO/machine-install-form
DATA: https://docs.google.com/spreadsheets/d/1GcqLheEWJ9WZd73re9lo_ulKOV-AD1kkGVZFanCORqQ/edit#gid=0
TRANSFER JOT FORM
FORM: https://form.jotform.co/61850962788875
DATA: https://docs.google.com/spreadsheets/d/1UOkassWcGKiddAmdXDd_xW21NwJfKE58taSNA9QCEDI/edit#gid=0
Please note: We have Bronze Membership and hope to have this resolved asap. This is my third request.
Kind Regards,
Feebee-Lou
National Customer Service Manager
Tata Global Beverages Australia
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Chriistian Jotform SupportReplied on January 20, 2017 at 2:26 AM
Hi,
Sorry for the inconvenience. We have some previous issues regarding the Google API that's why there are some integration delays.
I noticed that you opened several threads with the same issue. Please follow up your original thread that has been escalated and it should be working now.
If issue still persists, please re-integrate with Google Spreadsheet and see if this works.
If you have other concerns, please let us know.
Regards