Will hiding the widget will cut back on the API count?

  • speedclothes
    Asked on January 20, 2017 at 1:24 AM
    I have several of the appointment widgets in place but it seems to be crunching the API quota. If we hide them when not in use will that cut back on the API count?
  • Ashwin JotForm Support
    Replied on January 20, 2017 at 1:30 AM

    Hello speedclothes,

    Please note that widgets are loaded when the form is loaded in browser. The widgets will be loaded even if it is hidden. I would suggest you to please go ahead and upgrade your account to higher plan which will higher API limits.

    The following guide should help you how to upgrade your account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    You may also like to take a look at the following guide for more information on Daily API limits:  https://www.jotform.com/help/406-Daily-API-Call-Limits

    Thank you!