What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will hiding the widget will cut back on the API count?

    Asked by speedclothes on January 20, 2017 at 01:24 AM
    I have several of the appointment widgets in place but it seems to be crunching the API quota. If we hide them when not in use will that cut back on the API count?
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    JotForm Support

    Answered by ashwin_d on January 20, 2017 at 01:30 AM

    Hello speedclothes,

    Please note that widgets are loaded when the form is loaded in browser. The widgets will be loaded even if it is hidden. I would suggest you to please go ahead and upgrade your account to higher plan which will higher API limits.

    The following guide should help you how to upgrade your account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    You may also like to take a look at the following guide for more information on Daily API limits:  https://www.jotform.com/help/406-Daily-API-Call-Limits

    Thank you!