- design.jobsAsked on January 20, 2017 at 01:47 AM
We have been struggling to get conditional emails working.
We are not receiving any of the emails and we cannot fault the logic in the form itself.
Basically the logic is:
CHANGE E-MAIL RECIPIENT
IF 'Field A' IS EQUAL TO, 'Field B' SEND 'Notification 1' EMAIL TO firstname.lastname@example.org
Thanks in advance,
- design.jobsAnswered on January 20, 2017 at 03:13 AM
Actually our server may be blocking the emails from jotform...we are checking this at the moment.
- JotForm DeveloperHelenAnswered on January 20, 2017 at 03:22 AM
Thank you for contacting us.
I have checked your recipient e-mail addresses and they were in our Bounce List. As you can see:
I have removed their. You can receive your notification e-mails now. You may have a look at them to learn how to prevent e-mail bouncing issues and how to remove your e-mail from bounce list if it is in.
Please let us know if you need any further assistance.