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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    External Access- Form not found

    Asked by Detnor on January 20, 2017 at 07:56 AM

    Hi Support, :)


    We seem to be experiencing issue with the following form: https://form.jotform.com/51513251996963

    When we try accessing the same form without HTTPS, it seems to be working: http://form.jotform.com/51513251996963.


    What's gone wrong here?

    Page URL:

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    JotForm Support

    Answered by candy on January 20, 2017 at 09:20 AM


    Thank you for contacting us.

    I have seen the issue with the link: https://form.jotform.com/51513251996963. So, I have cleared your form caches and I have seen that the form is working now.

    Also, you are able to clear your form caches as you can see in the following document: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    On the other hand, you should have reached your form at the following link, actually: http://www.jotformpro.com/form/51513251996963 

    Thank you.