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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form do not update

    Asked by eskassasystem on January 20, 2017 at 08:32 AM


    I have tried editing my form, but the edits do not show up in the actual form. I even tried disabling the form, but when I check the form in my browser it's still active... I have checked via several computers.


    Why are my form settings not updating?

    Page URL:

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    JotForm Support

    Answered by liyam on January 20, 2017 at 10:23 AM

    Hello eskassasystem,

    I just cleared your forms' cache. Can you please try again and see if the problem persists? You may also clear the cache of your forms by doing the following steps from this guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    If you have questions, please let us know.