Form do not update

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    eskassasystem
    Asked on January 20, 2017 at 08:32 AM

    Hello!

    I have tried editing my form, but the edits do not show up in the actual form. I even tried disabling the form, but when I check the form in my browser it's still active... I have checked via several computers.

     

    Why are my form settings not updating?

  • Profile Image
    liyam
    Answered on January 20, 2017 at 10:23 AM

    Hello eskassasystem,

    I just cleared your forms' cache. Can you please try again and see if the problem persists? You may also clear the cache of your forms by doing the following steps from this guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    If you have questions, please let us know.

    Thanks.