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  • Profile Image

    Why can't see my changes in the preview?

    Asked by Roybachatero on January 20, 2017 at 08:43 AM

    Well. I downloaded it from the JF's templates list. I renamed it, and saved any 5 minutes, but in the preview dosen't I can't see ANY changes!! Do I have to pay for it? Or sg else..

    So strange.

    Downloaded and changes versions: no changes :(

    Page: https://form.jotformeu.com/70193451978364


    Thanks for anwers in advance!



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    JotForm Support

    Answered by Welvin on January 20, 2017 at 10:38 AM

    Would you mind telling us the changes that you've made in the form? This way, we can check those to our end.

    You have applied a theme in the form, I can see this to my end. Your form fields are the same in the form builder and preview. Please try viewing the form on this link: https://www.jotformeu.com/70193451978364.

    I have also cleared your forms cache. You can do this too on your end: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    I hope that helps.

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    Answered by Roybachatero on January 20, 2017 at 10:43 AM


    Best regards,