is this a phishing scheme?

  • Profile Image
    Asked on June 01, 2012 at 12:29 PM

    this is an email I recieved:

    Dear Adam Rinde,

    Your JotForm account has been downgraded.

    If you have not requested a downgrade this might have happened because your credit card expired.

    Re-upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team


  • Profile Image
    Answered on June 01, 2012 at 12:37 PM

    Hello Adam,

    I believe you have already figured this one out.

    I have checked our logs and noticed that our third party payment service, Plimus, failed to charge your card 4x which prompted their system to give up on trying for further attempts and decided to downgrade your account.

    If you have other questions or concerns, please let us know.

    Thank you for resubscribing.

    Warm regards,