What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jotform get blank page when submit

    Asked by makeover2560 on January 20, 2017 at 09:41 AM

    this form : https://form.jotform.me/63442369322455

     

    on last page when i click submit it appear a blank page.(Usually it show thank you page)

    I have check in submission data it show that have submission in.

    But my customer alway ask why they submit then appear blank screen.

    Page URL:
    https://form.jotform.me/63442369322455

  • Profile Image
    JotForm Support

    Answered by Kiran on January 20, 2017 at 11:33 AM

    This is a duplicate thread to https://www.jotform.com/answers/1040814- which is already addressed by our team member. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Please be noted that it is not required to open multiple threads for the same issue. We will be addressing all the questions in the order they come in and as assigned. 

     

    Thank you!