What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having a number of problems trying to get my information from the forms integrated to google drive.

    Asked by stephenbcason on January 20, 2017 at 10:16 AM

    I am having a number of problems trying to get my information from the forms integrated to google drive.  It says it we take a while to upload but it go through.

    Stephen C

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    JotForm Support

    Answered by Kiran on January 20, 2017 at 12:19 PM

    Do you mean to say that the form submissions are not being sent to Google Drive? If so we have experienced an issue with Google integrations since Google has applied strict limits in their API. However, the issue with the Google drive should be resolved and the submissions should be displaying in Google drive normally. Please try removing the existing Google drive integration on the form and reintegrate it. 

    Let us know if you need any further assistance or referring something different. We will be happy to assist.  

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    Answered by Cognella on January 20, 2017 at 12:21 PM

    I am experiencing the same issue right now.  Please correct ASAP.

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    JotForm Support Manager

    Answered by Jeanette on January 20, 2017 at 01:05 PM

    We were informed that the problem is now fixed. Please accept our apologies for the problems caused to you.