What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What counts as a form view?

    Asked by dhughes1982 on January 20, 2017 at 10:43 AM


    What triggers the form view counter? Is is the views from me editing the form, or the number of views it gets on my site?

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    JotForm Support

    Answered by Kevin_G on January 20, 2017 at 12:24 PM

    While you're working on your form it will not increase the form views, even if you have embedded the form in a website it will not increase this counter if you are logged-in in the JotForm website and testing in the same browser. 

    Testing in incognito or in a different web browser will also increase the views counter. 

    Additionally you can check the views counter in our form analytics tool: https://www.jotform.com/form-analytics/ 

    I have also checked and found your form has 760 views so far, in the form analytics you will find detailed info about it: 

    Hope this helps.