What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Save is sticking as I try to edit forms (nothing appears to stop it)

    Asked by nigel140 on January 20, 2017 at 10:45 AM

    I can edit elements of my form, but I get to different parts and find the save is turning on the top left and won't stop. I then lose all what I have done... :-(

    Page URL:
    https://www.affordaprint.co.uk/questionnaire-health-well/

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    JotForm Support

    Answered by Boris on January 20, 2017 at 12:26 PM

    I have checked with a cloned version of your form, and it appears to be working fine. Changes get saved instantly:

    We've had a temporary issue with our European datacenter around the time of your message, where changes were getting delayed, and this issue is resolved now. Please check, and let us know whether everything is working well on your end as well. Thank you.

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    Answered by nigel140 on January 25, 2017 at 05:16 AM

    Thanks, all appears to be working ok now.