Error message after not filling required fields

  • CarlosGilBallesteros
    Asked on January 20, 2017 at 10:54 AM

    Hi there guys

    I created the form indicated in the URL. After saving and inserting it as iframe in my landing page

    https://www.testo.com/es-ES/promociones/sets-analizador-de-combustion-testo-320B-y-330i

    I decided to set some of the fields as required. As I do not want the red asterisk to be displayed, I injected the CSS code:

    .form-required {

        display:none !important;

    }

    However, when I test the form, the field does not turn red to show that I have not filled a required field. Instead, the user can click in the button "send" and after that, pops up the message you can see in the screenshot.

    Could you tell me what I have done wrong?

    Thanks in advance

    Carlos

    Jotform Thread 1040944 Screenshot
  • BJoanna
    Replied on January 20, 2017 at 12:33 PM

    I have tested your embedded form, but I was not able to replicate mentioned issue. After I filled all required fields and submitted the form, I got redirected to Thank You page. 

    Error message after not filling required fields Image 1 Screenshot 20

    We had some issues today with EU forms and most likely because of that your form was not working properly. This issue is now resolved. Please test your embedded form again. 

    If the issue still persist on your end, let us know.

  • Carlos
    Replied on January 23, 2017 at 2:20 AM

    Hi BJoanna, now the form works OK

    Best,

    Carlos