What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not submitting properly?

    Asked by BAstrove on January 20, 2017 at 11:26 AM

    This morning I am using a form, trying to roll out the project to our users. This all worked fine a week ago.


    Emails not going out after submitting

    After Submitting not getting the Thank You Screen

    Just now got "502 Bad Gateway" error after hitting submit?




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    JotForm Support

    Answered by BJoanna on January 20, 2017 at 12:14 PM

    This issue is now resolved. 

    Please test your forms and if the issue still persist, let us know.